Frequently Asked Questions

We offer a 15 day stress-free testing period. We want to make sure every customer gets the correct product for their home or business.

What if i Dont like it?


What are LEDs?

LEDs are light emitting diodes. These are electronic components that convert electrical energy directly to light through the movement of electrons within the material of the diode. LEDs are important because due to their efficiency and low energy, they are beginning to replace most conventional light sources.


LEDs have no gases, filaments and no moving parts to fatigue. They provide light through a one-step process that takes place within the diode. There is no glass to break or screwed contacts to loosen.

What makes LEDs better than other light sources?


What is the warranty on the products?

Warranty varies by product. Please see details on the description of each item for warranty length. You can also request details of warranty terms and conditions by requesting a detail warranty document by contacting us.


 Once your payment is received, in stock items usually ship within 48 hours and customized items make take longer.

How long does it take to ship?


We run promotions with free shipping frequently. When you place your order, we will specify if shipping is free at that time. If there’s a cost to ship, we will very clearly state that during your ordering process.

Is shipping free?


We are in the United States. Our office, warehouse and showroom are located in Indianapolis, Indiana.

Where is 1800LEDLIGHT.COM located?


Please email us at Contact@1800LEDLight.com and we will respond with an answer as soon as possible.

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